Refunds

Refund Policy

You and reddit.com each have the right to terminate each advertising campaign (regarding your advertising) for any or no reason at any time during this self serve advertising program process or during the advertising campaign. To the extent such termination is made by reddit.com without cause, reddit.com will provide the Advertiser with a pro-rata refund of pre-paid fees. Advertisers will not be entitled to a refund if Advertiser terminates Advertiser’s ad campaign under this self serve advertising program. However, reddit may choose to credit or refund any unspent budget depending on the reason and amount left. This is because when a cancellation is made, the purchased inventory is not released back into the open pool for purchase by other advertisers.

If you wish to terminate your ad before the end date, please review Pausing and Canceling Ads.

Rejections

If your ad has been rejected, the payment authorization you submitted will be voided within 24-48 business hours. We do not hold or process any funds of ads which we do not approve. 

Underdelivery

If your ad underdelivered, please send us an email (advertising@reddit.com) with a link to your ad so we can review the traffic. If we have underdelivered the purchased inventory, we will run the campaign until the budget completes or refund the spend at Reddit's discretion.  

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