Before reporting a bug, we recommend checking our status page to see if what you’re experiencing is part of a known incident we’re already looking into. If there’s an incident, you can follow along to see when it’ll be resolved.
If you’ve found a bug, you can report it by sending a message using the contact form. Be sure to provide all the necessary info such as what version of the app you’re using (if applicable). If you think a screenshot or screen recording can help you describe the bug, feel free to send it over with your report as well. (Sending pictures of your pets with your report is optional, but always appreciated.)
If you have more questions that aren’t covered in these FAQs, check out r/help. Someone may have had the same question, or you can ask a new one and a Reddit administrator or one of your fellow redditors will help you out.