If you’ve set up two-factor authentication but are having problems logging in to your account, there are a few things you can do.
Use your backup codes
When you set up two-factor authentication, you were given a set up backup codes to write down and save in a safe place. If you still have them, you can use one of them as your authentication code when you log in to your account.
Check if you’re already logged in somewhere else
Even if you can’t log in to the Reddit app on your phone, you may be logged in to Reddit on your computer. If you are, you can visit your account settings to generate new backup codes.
- Sign in with your Google or Apple account
If you’re already logged in elsewhere, you can also visit your account settings and connect your Google account or Apple ID to your Reddit account. Then you can log in to Reddit using your connected account through a different browser or app.
- Check to see if your authenticator app is updated
Do a quick check to see if your authenticator app is updated to the current version. Be sure to also check that your system time is correct and set to the proper time zone.
If you have more questions that aren’t covered in these FAQs, check out r/help. Someone may have had the same question, or you can ask a new one and a Reddit administrator or one of your fellow redditors will help you out.