What is a Vault?
A Vault is your digital wallet on Reddit. It helps redditors store and manage their blockchain-based digital goods, such as Collectible Avatars, on Reddit.
When your Vault is created, you will receive a public address and will need to secure your Vault. The public address is your address on Ethereum-compatible blockchains, where your Collectible Avatars are stored and that only you control.
To secure your Vault, you’ll need to create a new password for it. You must remember your Vault password or know your recovery phrase. If you lose them, Reddit cannot help you recover your Vault.
How do I create a Vault?
You will be prompted to create a Vault the first time you use a blockchain-powered feature on Reddit, such as purchasing (or earning) a Collectible Avatar. Simply follow the instructions to create and secure your Vault.
How do I secure my Vault?
Only you can access your Vault, which is why it is important to secure it. Reddit can’t help you if you lose access to your Vault.
To secure your Vault, you’ll be asked to create a new password for it. In order to keep your Vault as secure as possible, it’s best that you create an entirely unique password, different from your Reddit password and with more requirements. This password is used only to access your Vault and the digital goods, such as Collectible Avatars, stored within it. You will need this password in order to access your Vault and complete certain transactions, such as transferring your Collectible Avatars.
It is very important that you never give your Vault password to anyone else, ever. No Reddit employee will ever ask you for your Vault password. You must remember your Vault password or know your recovery phrase. If you lose them, Reddit cannot help you recover your Vault.
We also recommend you save your Vault recovery phrase to further secure your Vault. You can access your Vault recovery phrase by following the steps here.
Where can I access my Vault on Reddit?
It depends on the platform you’re using.
On desktop, you can’t navigate to your Vault directly, but you can use your Vault password or recovery phrase to access your Vault from our official Reddit mobile apps and navigate to it there.
On iOS, you can access your Vault by tapping your avatar on the top right corner. Tap Style Avatar and it’ll lead you to the Reddit avatar builder. Afterwards, tap the You section, then tap on Your stuff, and finally tap on the Vault gear icon. From here, you can access your public address, your recovery phrase, and change your Vault password.
On Android, you can access your Vault through the same method you would on iOS, but you can also access your Vault through the side drawer on the Android mobile app. Tap the three dots ‘...’ next to Vault in the header to open Vault settings. You can view your Collectible Avatars, sign-out of your Vault, and switch Vaults from there. Side drawer viewing is coming to iOS soon for Collectible Avatars holders!
What if I lose my Vault password or recovery phrase?
Unfortunately, Reddit does not retain your Vault password or recovery phrase and does not have access to your Vault to recover it or any digital goods inside of it, including Collectible Avatars. If you are absolutely sure you cannot remember your Vault password or your recovery phrase, there is nothing we can do to unlock your Vault or retrieve your digital goods.
Can I lose access to my Vault?
If your Reddit account is suspended, while we can’t take away your Vault (or any Collectible Avatars in it), we may restrict your ability to interact with your Vault on the Reddit platform until the suspension ends.
Remember that Reddit's site-wide and community rules apply to your activity on Reddit, and you may be unable to access your Vault (including any Collectible Avatars in it) through our services if you break site rules or violate our Previews Terms.
Can I delete my Vault?
Because Vault is a digital wallet on the blockchain, you can't permanently delete your Vault. If you’d like to unlink your Vault from your Reddit account, you can submit a request here.