What is a Vault?
A Vault is your digital wallet on Reddit. It helps redditors store and manage their blockchain-based digital goods, such as Collectible Avatars, on Reddit.
When your Vault is created, you will receive a public address and will need to secure your Vault. The public address is your address on Ethereum-compatible blockchains, where your Collectible Avatars are stored and that only you control.
To secure your Vault, you’ll need to create a new password for it. You must remember your Vault password. If you lose this, Reddit cannot help you recover your Vault.
How do I create a Vault?
You will be prompted to create a Vault the first time you use a blockchain-powered feature on Reddit, such as purchasing (or earning) a Collectible Avatar. Simply follow the instructions to create and secure your Vault.
How do I secure my Vault?
Only you can access your Vault, which is why it is important to secure it. Reddit can’t help you if you lose access to your Vault.
To secure your Vault, you’ll be asked to create a new password for it. In order to keep your Vault as secure as possible, it’s best that you create an entirely unique password, different from your Reddit password and with more requirements. This password is used only to access your Vault and the digital goods, such as Collectible Avatars, stored within it. You will need this password in order to access your Vault and complete certain transactions, such as transferring your Collectible Avatars.
It is very important that you never give your Vault password to anyone else, ever. No Reddit employee will ever ask you for your Vault password. You must remember your Vault password. If you lose this, Reddit cannot help you recover your Vault.
Advanced blockchain users can check out additional methods to secure their Vault here.
Where can I access my Vault on Reddit?
For now, if you created your Vault while purchasing a Collectible Avatar from the Collectible Avatar Shop on Reddit, or by claiming a Collectible Avatar for top contributors, then you cannot access your Vault directly.
Instead, your Collectible Avatars will be accessible in the You section of the avatar builder which you can access by navigating to the Style Avatar section in the side drawer of the mobile apps and in the top right dropdown menu on our website.
If you’re trying to access your Vault recovery phrase, you can find more info in our Reddit Vault Advanced article.
What if I lose my Vault password?
Unfortunately, Reddit does not retain your Vault password and does not have access to your Vault to recover it or any digital goods inside of it, including Collectible Avatars. If you are absolutely sure you cannot remember your Vault password, there is nothing we can do to unlock your Vault or retrieve your digital goods.
Can I lose access to my Vault?
If your Reddit account is suspended, then you will be unable to access your Vault (including any Collectible Avatars in it) until the suspension ends. Remember that Reddit's site-wide and community rules apply to your activity on Reddit, and you may be unable to access your Vault through our services if you break site rules or violate our Previews Terms.
Can I delete my Vault?
While you can’t delete your Vault, we can unlink your Vault from your Reddit account if you’d like. In order to do this, submit a request here.